Privacy Policy
Last Updated: September 8, 2026
Zrebo, a DBA of VeTRan LLC (“Zrebo,” “we,” “us,” or “our”), respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains what information we may collect, how we use and share that information, and the choices available to you when you interact with Zrebo through our website, communications, or services.
By using the Zrebo website or requesting Zrebo services, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
The information we collect depends on how you interact with Zrebo.
Information Submitted Through Our Website
When you contact Zrebo through our website, we may collect:
Name
Email address
Phone number
Information included in your message or inquiry
Other information you voluntarily provide through a website form
We use this information to respond to inquiries, communicate with prospective customers, follow up regarding requested information, and determine whether Zrebo services may meet your needs.
Information Provided When Booking or Using Zrebo
If you request or use Zrebo services, we may collect additional information reasonably necessary to provide and manage the requested service, including:
Vehicle information
Dealership, mechanic, repair shop, or other service-facility information
Service appointment information
Pickup and return locations
Requested pickup or return times
Instructions or information necessary to complete the requested service
Information contained in customer agreements, acknowledgments, or other service-related documents
Information contained in appointment confirmations or communications that you provide to Zrebo
We collect and use this information only as reasonably necessary to provide, coordinate, document, and manage the requested Zrebo service.
Payment Information
Payments for Zrebo services may be processed through Square, our third-party payment processor.
Zrebo does not receive or store customers' full payment card numbers through our website or payment processing systems. Payment information is handled by the applicable payment processor in accordance with its own policies and terms.
Driver and Operational Information
To operate Zrebo and fulfill service requests, we may maintain information concerning drivers and other individuals involved in providing or supporting Zrebo services, including information reasonably necessary for onboarding, communicating, assigning or offering service requests, maintaining records, and managing business operations.
We may also maintain operational records associated with individual jobs, which may include a job identification number, service status, assigned driver, scheduling information, pickup and return information, and other information reasonably necessary to manage the service.
Website and Technical Information
Our website, hosted through Squarespace, may automatically collect certain technical information, such as:
IP address
Browser and device information
Pages viewed
Website interactions
Cookies and similar technologies
Website analytics information
Information about how visitors interact with our website
This information may be used to maintain, secure, analyze, and improve the website and its functionality.
2. How We Use Information
We may use information we collect to:
Respond to inquiries
Provide vehicle pickup, transportation, and return services
Communicate with customers regarding requested or active services
Confirm service and appointment information
Coordinate pickup, transportation, and return logistics
Process and administer payments
Communicate with drivers assigned to or involved in a requested service
Maintain customer, business, and transaction records
Follow up with prospective customers
Improve our website, services, and customer experience
Prevent fraud, misuse, or unauthorized activity
Comply with applicable legal obligations
Protect the rights, property, and safety of Zrebo, our customers, drivers, and others
Zrebo provides vehicle transportation and related concierge logistics. We do not use customer information to perform vehicle repairs or to make repair decisions on behalf of customers.
3. When We Share Information
Zrebo does not sell your personal information.
We may disclose information when reasonably necessary to operate our business, provide requested services, process transactions, communicate with customers or drivers, or comply with legal obligations.
Depending on the circumstances, this may include sharing relevant information with:
Drivers assigned to or involved in a requested service
Payment processors such as Square
Website and technology providers such as Squarespace
Business communication, document, and productivity providers such as Google Workspace
Other service providers that support Zrebo's business operations
Professional advisors or service providers assisting Zrebo
Government authorities or other parties when required by law or when reasonably necessary to protect our rights, property, or safety
We intend to provide third parties with only the information reasonably necessary for the applicable business purpose.
For example, information necessary to complete a particular vehicle transportation service may be provided to the driver assigned to that service. Information submitted through the website may be maintained for lead management, customer communication, follow-up, and business recordkeeping.
Zrebo does not intend to distribute unnecessary customer personal information to an entire driver network or to individuals who are not assigned to or otherwise involved in a particular service.
4. Third-Party Services
Zrebo uses third-party services and technology providers to operate our website and business.
Squarespace
Squarespace provides website hosting and related website functionality, including forms, cookies, security features, and analytics.
Square
Square processes customer payments on behalf of Zrebo. Payment information may be collected and processed by Square in accordance with Square's own privacy policy and terms.
Google Workspace
Google Workspace is used for business email, website contact-form submissions, lead management, spreadsheets, documents, operational records, and other business functions.
Information provided through the Zrebo website, customer agreements, appointment confirmations, or related communications may be stored in Google Workspace, including Google Sheets, for purposes such as responding to inquiries, managing leads, coordinating services, following up with prospective customers, and maintaining business records.
As Zrebo's operations develop, Google Workspace may also be used to maintain business information associated with drivers, jobs, service operations, and other legitimate business activities.
These third-party providers may process information according to their own privacy policies and terms. Zrebo does not control the privacy practices of third-party providers.
5. Driver Communications and Service Operations
Zrebo may use third-party communication or operational tools to communicate with drivers and to offer, assign, coordinate, and manage service requests.
Information shared with a driver will generally be limited to information reasonably necessary to perform or support the assigned service.
Depending on the nature of the service, this may include information such as:
Customer name
Pickup and return information
Vehicle information
Service-facility information
Appointment or scheduling information
Instructions necessary to complete the assignment
Zrebo does not intend to provide drivers with customer information that is unnecessary for the performance of their assigned responsibilities.
6. Cookies and Website Analytics
The Zrebo website may use cookies and similar technologies for purposes such as:
Website functionality
Security
Performance
Analytics
Understanding how visitors use the website
Improving website content and user experience
You may control or disable certain cookies through your browser settings. Disabling cookies may affect some website functionality.
Third-party providers used by our website may also use cookies or similar technologies in accordance with their own policies.
7. Information Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
Provide requested services
Respond to inquiries and manage prospective customer relationships
Maintain customer, business, and transaction records
Resolve disputes
Prevent fraud or misuse
Comply with legal, tax, accounting, or other legal obligations
Protect our legitimate business interests
The amount of time information is retained may vary depending on the type of information, the reason it was collected, and applicable legal or business requirements.
8. Data Security
Zrebo takes reasonable administrative, technical, and organizational measures to protect personal information in our possession.
However, no method of transmitting, storing, or processing information electronically is completely secure. We cannot guarantee the absolute security of information transmitted to or stored by Zrebo or third-party service providers.
9. Your Privacy Requests
You may contact Zrebo to request access to, correction of, or deletion of personal information that we maintain about you.
We may retain certain information when reasonably necessary to provide services, maintain business or transaction records, resolve disputes, prevent fraud or misuse, comply with legal or other obligations, or protect our legitimate business interests.
Depending on the circumstances and applicable law, we may not be able to fulfill every request to access, correct, or delete information.
To make a privacy-related request, contact:
Email: tyler@zrebo.com
10. Children's Privacy
Zrebo's website and services are not directed toward children under 13. We do not knowingly collect personal information from children under 13.
If you believe that a child has provided personal information to Zrebo, please contact us so that we can take appropriate steps.
11. External Websites and Social Media
The Zrebo website and our digital business materials may contain links to third-party websites, social media platforms, or other online services.
These third-party services operate independently of Zrebo and have their own privacy policies and terms. Zrebo does not control the privacy practices of third-party websites or platforms.
We encourage you to review the privacy policies of any third-party service you access through links provided by Zrebo.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time as our business, services, technology, or legal obligations change.
When we make changes, we will update the “Last Updated” date at the top of this policy.
Your continued use of the Zrebo website or services after an updated Privacy Policy is posted constitutes acknowledgment of the updated policy.
13. Contact Us
If you have questions about this Privacy Policy or how Zrebo handles personal information, please contact us:
Zrebo
VeTRan LLC, DBA Zrebo
Email: tyler@zrebo.com
Website: Zrebo.com